MAKE SHOPPING MORE REWARDING
Regulated Industry Loyalty Programs
Loyalty programs enhance customer acquisition while maximizing revenue and retention among members through reward points that can be redeemed for exclusive deals and discounts.
Boost engagement from loyalty program members and optimize their experience both in-store and online by utilizing our full suite of tools to create a customized loyalty program tailored to the unique needs of regulated industries, including dispensaries, alcohol retailers, and other compliance-focused businesses.
BENEFITS OF SPRINGBIG'S LOYALTY PROGRAMS
What could a loyalty program do for your store?
Analyze Consumer Spending Behavior
Loyalty programs are a powerful tool for maximizing sales. By analyzing the average order value and order frequency of enrolled customers, you can clearly measure the positive impact your loyalty program has on customer behavior. Increasing active engagement has never been easier.
Keep Customers Coming Back to Your Store
A text-based loyalty program is an effective way to boost customer engagement and keep them coming back. A simple reminder of their points balance can easily entice customers to make another purchase. Send targeted, personalized promotions using automated workflows tailored to their preferences.
Decrease Slippage and Prevent Fraud
Preventing fraud and decreasing slippage are essential for protecting revenue in regulated industries. By leveraging advanced tracking and verification tools, you can monitor transactions, detect suspicious activity, and ensure compliance. Strengthening security measures while maintaining a seamless customer experience has never been easier.
FAQ
WHAT MAKES SPRINGBIG THE INDUSTRY LEADER?
CASH BACK POINTS
These modern loyalty programs eliminate the outdated ‘check-in’ system. Instead of rewarding customers based on visit frequency, they earn points for every dollar spent. This structure encourages loyal consumers to spend more with each purchase. As points accumulate, so does customer retention.
This type of loyalty program focuses on maximizing revenue rather than just tracking customer visits.
TIERED LOYALTY
Using customer data available in the Springbig platform, retailers can create multiple tiers within their loyalty programs based on key metrics like visit frequency, average purchase size, or total amount spent.
Tiers foster long-term customer loyalty and drive repeat business as customers are motivated to unlock more rewards and fully utilize your loyalty program.
BEST-IN-CLASS INTEGRATIONS
Experience seamless, bi-directional integration with many Point of Sales. Manage all rewards, deals, discounts, and customer point balances directly within your POS, eliminating the hassle of juggling multiple systems.
TEXT-BASED REWARDS PROGRAM
Retail customers provide their contact information, such as phone numbers, to receive notifications about exclusive discounts and rewards from your loyalty program. While consumers often forget about loyalty programs after enrolling, a text marketing engine keeps your program top of mind by delivering timely reminders directly to their inbox.
FEATURES that were DESIGNED WITH REGULATED INDUSTRIES IN MIND
Don't get stuck with generic customer loyalty programs meant for traditional retail. Retailers need their customer loyalty program to be perfectly adapted to their tech stack and local market.
Each retailer is unique, and there’s no one-size-fits-all formula for retail loyalty programs. That’s why our software allows regulated industries to customize every aspect of their program, ensuring it’s as efficient and effective as possible.
Retail customers aren’t interested in cookie-cutter loyalty programs offering the same incentives as the store down the street. They’re willing to shop around for the right product at the right price. Use Springbig to analyze your sales and activity data to gain valuable insights and develop targeted marketing strategies for your loyalty program.
FULLY CUSTOMIZABLE
BUILD A LOYALTY PROGRAM THAT MAKES SENSE FOR YOUR BUSINESS
The wallet is our customizable web and mobile app where the customer-facing side of your loyalty program resides. Within the wallet, customers can access their rewards points and redeem offers. It fully integrates with your e-commerce provider, enabling members to place orders directly from their wallet.
ALL-IN-ONE DIGITAL WALLET
GIVE CUSTOMERS A MEANINGFUL MOBILE EXPERIENCE
Ensure your customers never miss a marketing message, even if they skip checking their texts. With our digital rewards, they can access all the promotions you’ve sent them directly through a dedicated message center via push and browser notifications.
DEDICATED MESSAGING CENTER
CONNECT WITH MEMBERS DIRECTLY VIA MOBILE APP
GENERATE PAID VIP SUBSCRIBERS
Frequent shoppers and big spenders represent the ideal audience for an exclusive experience. Springbig has designed straightforward methods to encourage your most loyal members to join your paid VIP Subscription program. With these tools, you can send personalized offers and messages that entice them to subscribe.
YOUR MOST LOYAL MEMBERS ARE ALREADY PRIMED TO BECOME VIP SUBSCRIBERS
Expanding your customer base and turning new customers into repeat patrons is a goal for every business. Leverage your existing relationships with loyal customers by offering loyalty points or discounts to members who refer their friends to your dispensary loyalty program, ensuring they create a rewards account.
Word-of-mouth marketing is particularly effective among retail consumers. When the message is about how amazing your loyalty program rewards are, brand loyalty will naturally increase.
