5 Features Every Cannabis Retail Loyalty Program Needs
Did you know that studies have shown gaining a new customer is actually 5 to 25 times more expensive than retaining an existing one? On top of being cheaper, improving customer retention rates by just 5% has been shown to be able to boost profits up to 95%. But how can you gain more repeat […]
How Cannabis Retailers Have Successfully Adapted to the COVID-19 Landscape
As the pandemic continues to challenge established retail practices and consumer behaviors across the country, dispensaries have adapted exceptionally well to this new normal by strategically leveraging dispensary technology. While several mainstream industries are struggling to find safe ways to reopen and engage with their customers, cannabis retailers have found clever solutions to keep their […]
3 Ways springbig’s Partnership With Onfleet Will Boost Dispensary Brand Loyalty
Earlier this week, springbig announced its partnership with Onfleet, one of the leading providers of last-mile delivery software and services. Onfleet powers almost a million deliveries per second nationwide and is a trusted partner among a diverse range of industries, including grocery, retail, alcohol, pharmacy, and of course, cannabis. Utilizing a reliable delivery platform is […]
springbig Partners With Onfleet to Streamline Cannabis Delivery Operations Nationwide
This article was originally published on PRNewswire BOCA RATON, Fla., May 19, 2020 /PRNewswire/ — springbig, a leading provider in cannabis CRM and loyalty marketing technology, today announced its partnership with Onfleet, the fastest-growing provider of last-mile delivery management software. This partnership is designed to provide an end-to-end customer engagement platform in light of increasing demand […]
2020: The Year of Cannabis eCommerce
COVID-19 Made Dispensary eCommerce Essential to Business When it comes to consumer habits, nothing is more prevalent or lucrative than online shopping. Mainstream marketing studies have shown that 2019 U.S. online retail sales reached approximately $365.2 billion and are projected to explode to nearly $600 billion by 2024. Customers are drawn to the convenience, personalization, […]
Why Dispensary Technology Integrations are Essential to Business Success
Have you ever found yourself duplicating data, perhaps taking it from one program and plugging it into another program? Jumping between multiple software applications. While this scenario is a tedious waste of time, it can be fairly common in the cannabis industry. In some cases, the software has not been built-for-purpose, while in other cases […]
5 Ways to Use Digital Signage to Promote a Dispensary Loyalty Program
Screens are a staple of the twenty-first century. Whether it is the big screen TV in your living room, or the little screen tucked into your pocket, our lives are filled with devices that give us access to a wealth of information and entertainment. But for businesses, screens offer a unique opportunity for creative digital […]
How to Use Customer Journey Mapping in the Cannabis Industry
Get a life with the leading cannabis CRM For the uninitiated, customer journey marketing may seem like a very abstract concept. How are you supposed to keep track of each individual customer’s history with your store? Even if you could, how are you supposed to use that information in a meaningful way? Customer journey marketing […]
How You Can Leverage springbig to Help With Your E-commerce and Cannabis Delivery
successful e-commerce and delivery with springbig Part of the beauty of the 21st century is that technology places any purchase we want to make at the tips of our touch screens. The internet gifted us with a seemingly endless ocean of e-commerce sites, with delivery options that conveniently bring our goodies to our doorstep. When […]
Why Your Dispensary Should Be Texting Customers
Do you have one of those friends that responds to a text notification like one of Pavlov’s dogs? Well, they’re not alone. Texting is the #1 form of mobile communication in the United States today. 99% of texts are opened and 90% of them within the first 3 minutes of being received. But it’s not […]
