ENHANCE YOUR RELATIONSHIPS WITH CBD CUSTOMERS
CBD RETAILER CRM
Our CBD CRM tool equips CBD retailers with specialized data points essential for managing a CBD retail store—insights often missing in generic CRM systems. By integrating with Springbig’s award-winning loyalty rewards and text message marketing platform, it simplifies the creation of targeted marketing campaigns tailored to your inventory. Additionally, it incorporates CBD-specific messages and loyalty points related to CBD purchases, all facilitated with just a few clicks, thanks to real-time data insights.
CRM TOOLs DESIGNED WITH CBD RETAILERS IN MIND
CRM systems allow you to capture key data on your customers and provide valuable insights into your sales and marketing strategies. By leveraging these insights, you can enhance customer engagement, satisfaction, and loyalty.
REWARD CUSTOMERS
With Springbig’s CRM, you can reward your customers with personalized offers and promotions tailored to their preferences and purchase history. Strengthen customer loyalty and drive repeat business by making your customers feel valued and appreciated.
CUSTOMER PROFILES
Maintain detailed profiles for each customer, including their contact information, purchase history, preferences, and interactions. Utilize this information to personalize your marketing efforts and deliver targeted promotions that truly resonate with individual customers.
REFERRAL TRACKING
Track and manage customer referrals to expand your customer base through effective word-of-mouth marketing. Our robust referral tracking system allows you to easily monitor and incentivize loyal customers who help bring in new business.
Never miss a beat when cultivating relationships with your CBD customers. By integrating with your CBD store’s POS system, Springbig automatically gathers the data you need to build and maintain strong customer relationships.
With Springbig, you can effortlessly track customer preferences, purchase histories, and engagement metrics, ensuring that your marketing efforts are always personalized and effective.
SEAMLESS INTEGRATIONS
AN INNOVATIVE APPROACH TO CUSTOMER RELATIONSHIP MANAGEMENT
Utilize key performance indicators to identify your most loyal and valuable customers. Our advanced customer data management and analysis tools enable you to organize your sales funnel and deliver a personalized approach to your marketing campaigns.
REPORTING & ANALYTICS
KEEP UP WITH WHAT MATTERS MOST TO YOUR MEMBERS
Our marketing automation software, seamlessly integrated with your POS system, simplifies customer relationship management. Gain a comprehensive understanding of the customer lifecycle from beginning to end and optimize your campaigns with just a few clicks.
AUTOMATED ENGAGEMENT
REACH YOUR CUSTOMERS AT CRITICAL TIMES
