MARKETING AUTOMATION
Springbig’s industry-leading marketing platform includes innovative automation tools for your loyalty and messaging needs. Craft more intelligent SMS messaging, along with push notifications and email marketing, so you can send the right message to the right person at the right time using Autoconnects™.
CURATING THE CUSTOMER JOURNEY
Use Autoconnect™ to track customers at every stage of their journey, automatically targeting them when they are most likely to make a purchase. Leverage our Follow Up feature to create additional campaigns activated by members’ interactions with previous campaigns, keeping them engaged. Our platform can even predict when a customer is likely to visit next!
CUSTOMER JOURNEY MAPPING
CREATE A PATH FOR EVERY CUSTOMER TO FIND THEIR OPTIMAL EXPERIENCE
The more you know your members, the easier it is to optimize your marketing with personalized messages! POS systems don’t always provide dispensaries with all the customer information necessary to create targeted marketing campaigns. Springbig has developed a way to incentivize customers to take the time to provide this information themselves.
INFLUENCING DESIRED ACTIONS
USE AUTOMATION TO CREATE INCENTIVES THAT KEEP MEMBERS ENGAGED
FILTERING AND SEGMENTATION
Behavior-triggered filters allow you to craft personalized marketing campaigns for every stage of a customer’s journey. Send rewards for spending milestones, visit milestones, birthdays, anniversaries, and over 20 additional automation options.
PERSONALIZING YOUR AUTOMATION FOR INCREASED ENGAGEMENT
BUILDING A BETTER CONSUMER EXPERIENCE
BENEFITS OF AUTOMATED MARKETING
STREAMLINING
Automation with Autoconnects™ allows you to stay connected with customers when it matters most, without the need to manually track every touchpoint.
CONNECTION
Customers care when they know that you do, so setting up the right automations helps establish ongoing connections that encourage loyalty.
NO GUESSING
Building the customer journey with better data and automation tools removes the guesswork from your marketing strategy, allowing you to focus on what works.
PROUDLY PARTNERED WITH
Start curating the customer journey right away by getting detailed training on how to set up your own Autoconnects, and learn which Autoconnects are most effective for reaching your goals.
