Tips For Increasing Customer Engagement During COVID-19

maintain loyalty

As consumers across the country continue to shelter in place and stock up on their favorite cannabis products to get them through quarantine, several regional retailers have experienced noticeable upticks in customer engagement and retention in recent months. While this can be an unpredictable period for dispensaries, it is arguably more important than ever to […]

What Is Loyalty Active Engagement Rate and How Can Dispensaries Measure and Increase It?

boost sales

As dispensaries around the country begin shifting their businesses to online, pickup, or delivery-only platforms, retailers must also consider how to maintain loyalty engagement when stringent health regulations are discouraging personal interactions. Since the consumer experience is largely determined by the unique personalities that make up a dispensary, retailers should utilize creative cannabis marketing tools […]

How Should Cannabis Retailers Structure Their Dispensary Loyalty Program?

customer loyalty program

Rewards programs are a proven way to generate loyalty to your business ” especially in the emerging cannabis market, where early customer engagement is key to long-term success. But not all dispensary brand loyalty programs are created equal. From a business perspective, it’s not enough to generate loyalty as a check-box item –retailers also have […]

Tips for Encouraging Dispensary Loyalty Program Enrollment

common mistakes

Essentials to an Attractive Dispensary Loyalty Program If you are already running a dispensary loyalty and texting program for your cannabis business, you are on the right track to increasing customer loyalty and spending, but it’s just the first step. Driving new and existing customers to enroll and actually participate is what really counts. Thankfully, […]

5 Ways to Use Digital Signage to Promote a Dispensary Loyalty Program

cannabis compliance mage

Screens are a staple of the twenty-first century. Whether it is the big screen TV in your living room, or the little screen tucked into your pocket, our lives are filled with devices that give us access to a wealth of information and entertainment. But for businesses, screens offer a unique opportunity for creative digital […]

3 ways To Retain Dispensary Customers After The Holiday Rush

dispensary foot traffic

Cannabis businesses saw record sales this past ‘Green Wednesday’ and ‘Black Friday’. But now that those days have passed dispensary owners should be asking themselves how they are going to turn those holiday shoppers into repeat customers. We’ll provide 3 proven methods of boosting customer retention to get those holiday shoppers coming back for more […]

Cannabis Retail Guide for the Holiday Season

Brace yourselves, winter is coming. No, the White Walkers were last year, but what’s actually coming could be a close second to the brutal cold fronts, and just as inevitable: holiday shoppers *shiver*. Though only slightly less dangerous, the chaos holiday shopping brings is on par with how the Walkers roll into town, both in-store […]

Customer Loyalty: The Gift That Keeps Giving

customer loyalty program

In order to succeed in the ever-growing cannabis industry, you have to take a long hard look inward at your own customer base. Are there new faces coming in to never return again? Do you know what strain to grab when a repeat customer walks in? Are customers purchasing a wide array of products, or […]

5 Best Ways to Promote Your Dispensary Loyalty Program

Planning notes

stand out from the competition A dispensary loyalty program is a must-have in today’s cannabis retail market in order to retain a strong customer base. Gone are the days when people would shop at your business just because you have what they need and come up on search engines for “cannabis dispensaries near me.” These […]

How to Keep a Cannabis Customer For Life

reward customers

turning transactions into long-term relationships Sure, not everyone experiences love at first sight. But your mission as a business owner is to try charming every customer into a long-term relationship with your store. So what are the things that make any relationship work? More than likely, it is something you are passionate about. It probably […]