BUILDING BETTER CONNECTIONS WITH YOUR CUSTOMERS
CANNABIS CRM
An essential aspect of customer retention for retail businesses in today’s era of increasingly sophisticated technology is establishing effective Customer Relationship Management (CRM) strategies and implementing the right CRM tools to support your business goals.
The Springbig platform is uniquely designed to help cannabis retailers connect with their customers more effectively. It nurtures these connections through personalized experiences, meaningful automation, communication, and more.
BENEFITS OF CRM FOR
CANNABIS DISPENSARIES
What could our CRM technology do for your business?
Collect Valuable Insights on Your Customers
CRM systems allow you to capture key data on your customers, providing valuable insights into your sales and marketing strategies.
Boost Customer Satisfaction and Basket Sizes
Utilizing a cannabis CRM enables you to build stronger relationships with your dispensary customers, leading to increased retention, higher satisfaction, and larger basket sizes.
Increase Retentions and Cultivate Customer Loyalty
Our merchants experienced a 15-25% increase in customer retention after integrating our CRM process into their dispensary management systems.
POS INTEGRATED
SEAMLESSLY CONNECTED TO YOUR TECH STACK
Never miss a beat when cultivating relationships with your dispensary’s customers. By integrating with your dispensary’s POS system Springbig automatically collects all the data you need to build and maintain great customer relationships.
PROUDLY PARTNERED WITH
Our marketing automation software, seamlessly integrated with your POS system, simplifies the management of customer relationships. Gain insights into the customer lifecycle from beginning to end and optimize your campaigns with just a few clicks.
AUTOMATED CUSTOMER ENGAGEMENT
MAKE BUILDING THOSE CONNECTIONS EVEN EASIER WITH AUTOMATION
REPORTING AND ANALYTICS
Visualize key performance indicators to identify your best and most loyal customers. With ERP-level customer data management and analysis, you can effectively organize your sales funnel and deliver a personalized approach to your marketing campaigns.
LET YOUR DATA GUIDE THE CREATION OF A MORE PERSONALIZED CRM STRATEGY
Designed to make onboarding and continued education even easier for your team, with comprehensive courses and detailed video lessons from our team of platform experts!