springbig crm
What makes a CRM right for the Cannabis Industry?

There are numerous sales and marketing tools In the cannabis industry that brands and retailers alike need to take advantage of. One of the most important ones being a dispensary CRM system with features built specifically for modern cannabis retailers as opposed to typical mainstream systems. CRM for Cannabis Dispensaries Before we dive into why

reward customers
When a Dispensary Rewards its Customers, It Also Rewards Itself

Looking to boost sales, separate yourself from the competition, and increase customer retention? Then rewarding your customers is essential. In rewarding your customers, you’ll want to do more than just throw them a couple of points here and there, you need to actually reward them. But what kinds of rewards should you be giving them?

streamline delivery
How COVID-19 Has Changed Customer Behavior in the Cannabis Industry

As we are all aware, things have changed drastically over the last few months due to COVID-19. Even the simplest things such as eating inside a restaurant either aren’t possible anymore or are much harder to do. As people have changed how they live their lives, their cannabis preferences have changed. This holds true as

win back
How to Win-Back Lost Dispensary Customers

Here at Springbig, we’re all about making the execution of your marketing strategy as effortless as possible. With our cannabis marketing software, you can make the most of your text message marketing campaigns by utilizing key features of the software that give you the ability to customize your text message campaigns, track their effectiveness with

reward program
5 promotional ideas for your dispensary rewards program

How are you marketing to your customers? Are you utilizing social media marketing, content marketing, or digital ads in your marketing strategy? You should be – but everyone is using these tactics. To grab your customers’ attention you’ll need to do more than that. You’ll need to give them a reason to come in addition

Washington sales
Washington Retailers Drive Sales and Loyalty Redemptions During Pandem...

Retailers across all industries have been forced to adapt to the ever evolving consumer landscape in the wake of COVID-19, but many cannabis retailers have embraced tech-driven solutions in this time of uncertainty. This is especially the case for retailers in Washington that have leveraged inventive ways to increase dispensary brand loyalty and make the

common mistakes
How Cannabis Retailers Can Overcome the Most Pressing Industry Pain Po...

Every industry comes with its unique challenges, but there are few modern industries that experience as many operational and regulatory obstacles as cannabis retail. In the process of finding new and compliant ways to attract and retain customers, legal retailers often end up clashing with numerous pain points that hinder their organic growth. In this

customer loyalty program
5 Features Every Cannabis Retail Loyalty Program Needs

Did you know that studies have shown gaining a new customer is actually 5 to 25 times more expensive than retaining an existing one? On top of being cheaper, improving customer retention rates by just 5% has been shown to be able to boost profits up to 95%. But how can you gain more repeat

dispensary foot traffic
How to Build Dispensary Brand Loyalty During COVID-19

In this period of rapidly changing retail trends and practices, ingenuity is required to reach and retain loyal cannabis customers. We’ve previously mentioned thoughtful ways to increase customer engagement, but how can dispensaries adjust their loyalty programs to keep customers interested throughout the health crisis and beyond? Below are three ways to boost dispensary brand

increase retention, boost revenue, build customer loyalty, & create smarter marketing campaigns.

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