CELEBRATE YOUR CUSTOMERS FOR SHOPPING
SMOKE SHOP LOYALTY PROGRAMS
Springbig’s loyalty programs are designed to help smoke shops increase customer acquisition, maximize revenue, and boost customer loyalty. By offering reward points that can be redeemed for exclusive deals and discounts, our platform enhances engagement and optimizes customer experience both in-store and online.
BENEFITS OF AN EFFECTIVE LOYALTY PROGRAM FOR YOUR SMOKE SHOP
Unlock Greater Customer Loyalty and Drive Repeat Business
Gain Insights into Customer Purchase Habits
Loyalty programs provide valuable insights into customer spending behavior. By analyzing average order amount and order frequency of enrolled customers, you can determine if your loyalty program is positively affecting customer behavior. This helps in refining strategies to maximize sales and engagement.
Boost Retention with Meaningful Engagement
A text-based loyalty program is an effective way to increase customer engagement and retention. Simple reminders of point balances can entice customers to make additional purchases. Send targeted and personalized promotions based on Springbig’s automated triggers to keep your customers coming back.
Dynamic Profiles for Reducing Slippage and Fraud
Our loyalty program is secure and fraud-proof, featuring an easy-to-use backend for employees. With detailed reporting analytics for every reward and offer redemption, timestamped confirmations, and automatic removal of redeemed rewards, your smoke shop can effectively prevent fraudulent activities with Springbig’s loyalty program.
KNOW YOUR TOOLS
Features Designed With Smoke Shops in Mind!
Fully Customizable Programs
Every smoke shop is unique, and there is no one-size-fits-all formula for loyalty programs. Our software allows smoke shop owners to customize every aspect of their program to ensure efficiency and effectiveness. Analyze sales and activity data with Springbig to gain insights and develop the right marketing strategies for your loyalty program.
This type of smoke shop loyalty program maximizes revenue instead of just focusing on how many times a customer visits.
Digital Wallet
Provide customers with a digital wallet where they can easily view and manage their reward points, redeem offers, and stay updated on their loyalty status. Take this a step further and integrate Springbig’s Subscription program or mobile payment solutions to make your wallet the go to spot for all your customers.
Referral Programs
Integrate Budz by Springbig, your smoke shop’s personal referral program. Expand your customer base and turn new customers into repeat customers by leveraging existing relationships with loyal customers. Offer loyalty points or discounts to members who refer their friends to your smoke shop loyalty program. Word-of-mouth marketing is highly effective, and when customers share how amazing your loyalty program rewards are, brand loyalty will increase.
Choose from rewarding customers based on their visit frequency to rewarding customers for the dollars they spend. These reward point offerings incentivize loyal consumers to spend more on each purchase, increasing customer retention and maximizing revenue.
BUILD YOUR OWN POINTS SYSTEM
GIVE CUSTOMERS A MEANINGFUL SHOPPING EXPERIENCE
Using customer data available in the Springbig platform, smoke shops can create multiple tiers in their loyalty program based on key performance indicators such as visit frequency or total spend. Tiers encourage long-term customer loyalty and repeat business as customers strive to take full advantage of your loyalty program and the offerings included in their tier level.
TIERED LOYALTY PROGRAM
GAMIFY LOYALTY WITH CUSTOMER MILESTONES MEMBERS CAN WORK TOWARDS
GENERATE PAID VIP SUBSCRIBERS
Frequent shoppers and big spenders are the perfect audience for providing a more exclusive experience. Springbig has engineered easy ways to drive even more of your most loyal members toward your paid VIP Subscriptions program while allowing you to send personalized offers and messages to entice them to subscribe.
