MORE ABOUT SPRINGBIG
YOUR GOALS ARE OUR PRIORITIES!
Springbig is no newcomer to loyalty marketing, our founders have over 20 years of experience in creating loyalty rewards programs for retail businesses. In fact, they were some of the original pioneers of retail loyalty marketing.
CEO, Jeffrey Harris founded InteQ over 20 years ago, a company that took loyalty marketing from simple punch card programs in coffee shops to technologically advanced marketing tools at the forefront of some of the country's biggest companies like Adidas, Reebok, and Citi Bank.
After years of experience in big-box retail, our founders saw tremendous opportunity in the underserved cannabis industry and decided to bring advanced loyalty programs, an essential marketing tool in such a competitive industry, to cannabis dispensaries and brands.
MEET THE SPRINGBIG FAM
leadership
JEFFREY
HARRIS
CEO / CO-FOUNDER
Loyalty’s biggest fan, and can prove it! How? Still roots for the Jets and Knicks! Yup, you read that right. The Jets AND the Knicks! No one knows Loyalty like this guy!
PAUL
SYKES
CFO
A finance guy with a passion for building great companies through organic and inorganic growth. Life-long fan of real football (aka soccer) and loyal supporter of Leeds United since childhood!
SAM
HARRIS
CPO / CO-FOUNDER
Nerf sniper and air cannon gunner overseeing product and feature conceptualization and project prioritization.
SHANA
ZEHR
SVP of Finance
A Midwest transplant to South Florida, as an empty nester, who loves being a grandma to 11 grandkids. Teaching them all about money and how to save it to take care of me when I get old!
NAT
SHAUL
SVP of Marketing / Co-Founder
An amazing woman. writes all her own lyrics. wants to be a golden retriever when she grows up. Thought it was “hide and go sleep” until age 23.
ANDREW
WEI
SVP of Engineering / Co-founder
Please refer to google.com or stackexchange.com before asking any questions
MIKAELA
MCLAUGHLIN
SVP of Business Development & Client Success
An “almost native” Floridian who moved to Miami from NJ when she was 6. Her superpowers? Being able to make friends with anyone and getting the whole room on the dance floor.
CLAIRE
BOLLETTIERI
VP of Revenue
Operations
Yellow-haired female, likes waffles and news. My hobbies: “jammin’ on my planner”
ALWAYS HERE FOR OUR CLIENTS
CUSTOMER SERVICE & SUPPORT
LAUREN
SILVA
VP Of Client Success
Born and raised in the sunshine state! Known as an Anthropologist, although most people have no idea what that actually means. Among all of the roles I have had in my lifetime, the most rewarding one by far is being a mom.
YESI
HILL
Director of Client Success Onboarding & Development
Deeply passionate about our merchants’ success! For me, it’s all about making sure that merchants have an amazing experience from the very beginning onward.
DAN
CROW
VP of Account Management
Beyond developing the Canadian market for Springbig, Dan provides insight and guidance to the US client base. When not tirelessly supporting clients, Dan likes to spend his time cycling and building custom guitars.
CHRIS
YOUNG
Director of Enterprise Accounts
A native Texan who served in the US Navy, Chris is a cannabis industry veteran, who cares deeply about providing clients with the tools and insight needed to be successful. Loves spending time with his wife and son.
ERIC
BRANDON
VP of National Accounts
Proud Florida Keys native. Florida Gator. In my free time, I am soaking up the sunshine, either golfing or boating around South Florida. I love to travel and try new food. I have been in Account Management for 15 years and counting but recently got my biggest promotion yet: Dad.
SHAMESIA
PARKER
Senior Director of Enterprise Accounts
Trash Reality Show fanatic/lover/guru! Born in Los Angeles, grew up in Indiana. IU Hoosier, Colts Pacers Fan. Weekends are spent at my 2nd job- taxi driver to 2 girls; future gymnast and astronaut. Dream of being BFFs w/ Andy Cohen.
ALICIA FERRARA
Senior Client Success Manager
Former Yachtie turned Springbig advocate. Not a Swiftie per say, but she seems like a nice lady! Teaching Yoga in my downtime is my passion. Catch me on the mat instead of in the club...or at Costco.
MASON
ALFANO
Senior Client Success Manager
Jersey boy living it up on the west coast! Lover of animals and dad to 4 fur babies (2 dogs, 2 cats). Aries sun and Cancer rising. Passionate about cannabis, soccer, his italian heritage, and the New York Giants (GO GMEN!).
PATRICK VAN BERKEL
Senior Client Success Manager
Patrick (aka PvB) is consistently looking to support sustainable scaling with a strategic consultative approach. Enjoys creating music, writing, traveling, gardening, cooking & above all else, time with his growing family.
EMILY
ABREU
Client Success Manager
From Boston but I dont have the accent so you would never know! I teach Pure Barre in my free time and love to exercise. My friends know me as a Kombucha Sommelier! I am a big fan of EDM Music and love a good festival!
JAKE
GLASHOW
Director of Project Success, Subscriptions
Grew up in Rhode Island, the smallest state with the biggest ego! An avid golfer who would rather walk than use a golf cart. My calves thank me but anyone who plays with me does not.
NIKOLAOS
SIDIROPOULOS
Senior Manager of Client Success
Hi! I am Niko! I have been at Springbig since August, 2020 working in the Boca Raton, FL Headquarters within the CS department. I enjoy going to the beach and Nescafe coffee.
HANNAH DAHLGREN
Director of Accounts, Brands
Midwest gal with a passion for the plant & brand building. Been in the cannabis industry since 2017 which is equal to at least 70 years in the real world.
Britney dubeau
Director of Support and integrations
With 10+ years in customer support and management, I lead high-performing teams to deliver top-notch client experiences and drive results. Canadian, podcast lover, fitness enthusiast, and proud parent of four active kids!
RAYANA SALAMEH
Technical Support and Importing Manager
Huge fan of travel and my cat Theodore! Always accepting song recommendations and vice versa (serious inquiries only). Excel expert, if you have a list, I will find a way to import it!
Jordan Tudor
Director of Technical Support
North Florida native with a deep-rooted passion for the plant. Proud husband and father to Ozzy, the cutest baby boy. Jaguars fan and beach lover with a green thumb.
MAKING NEW CONNECTIONS
SALES TEAM
ERIC
ZEIRI
VP Of Partnerships
Formerly known as a DJ EZ in my college days, I have a passion for EDM music. Training to be a gourmet chef and hoping that Gordan Ramsey will one day notice me. I speak Hebrew fluently, which makes my family very proud!
MATT
KILGO
Senior Director of Business Development
Former child model. Former Soccer Referee. Former Duckmaster. Former Hotelier. Currently leveraging that relevant experience to empower retailers in regulated industries.
LAUREN
CLAUSMAN
Director of Client Growth
I love to travel but there is nothing worse than flying! Once ate 13 hotdogs in one sitting and still feel great about it. The youngest Bruce Springsteen groupie! Coffee lover, workout enthusiast, disco dancer, and now running marathons!
COREY
HINES
Director of Client Growth
Being a girl dad has taught me a lot about myself, like I don’t just have to wear pink on Wednesdays! Pride myself on my lawn in true Florida fashion. All about the Steelers- if I'm not wearing pink, I'm rocking the Black and Gold.
AMANDA
BROWN
Director of Business Development
In another dimension, I am a Targaryen dragon rider. In this dimension however, I once ate 14 hot dogs in one sitting followed by a large pizza to wash it down. Take that, Lauren Clausman.
JESSE
STARK
Director of Business Development
One of the proud Canadian members of the team, Jesse is a story teller and hasn't shut up about loyalty systems and marketing since he got here. Passionate footy fan (AC Milan) as well as a part time videographer for his lovely girlfriend.
JEREMY
HOLLAR
Director of Business Development
West Coast transplant since 2011. Dual citizen US/UK. Certified rescue scuba diver. Diehard Arsenal F.C. supporter & Earthquakes Ultra! Started in sales and never stopped. Sales Are Dope, Never Ever Stop Selling.
NICOLE
ELY
Business Development Associate
Mama to 2 kittens & a leopard gecko. I love music ranging from heavy metal to country. Horror movie enthusiast. Passionate about nature. Firm believer in natural medicine and holistic living.
JACOB
COHEN
Business Development Associate
An ATL transplant, moved to south Florida after college! I have a passion for connecting with people. A gigantic sports fan! My motto is "Lets make a lot of money, help a lot of people, and have a lot of fun while we are doing it!"
CONTINUED GROWTH
MESSAGING & RESOURCES
ERIC
FREITAS
Director of HR
& Benefits
From managing benefits to being an avid supporter of happy hours, I aim to channel my enthusiasm for the cannabis industry into every part of HR. My inspiration? My 14 year-old dog, Kiko. He's been my sidekick since I was 19.
JASON
FITZGERALD
Senior Director, Messaging Operations
Washed up athlete with a knack for delivering texts/emails.
MICHAEL
LAIRD
Manager Of Campaign Operations
Springbig's certified animal lover! When I am not stressing out about ensuring your campaigns optimal deliverability, you can find me on my Xbox playing one of the the latest released games.
SPREADING THE WORD
MARKETING TEAM
WESTON
WENDT
Director of
Marketing
Weston's the name, marketing's my game. You can find me and the team in Boca planning our next marketing campaign, webinar, or conference! In my free time you can catch me reading a book, at the beach, or both!
GABBY
MARAZZI
Director of Training and Development
Springbig's first personality hire (2018). From Support Team Intern, to Director of Training and Development. Florida-born, Jersey-raised, FAU Alum. Loves Microsoft Excel. Leo Sun, Gemini Moon, Virgo Rising. Die hard Eagles fan- GO BIRDS.
JARED
POOLAT
Vice President of Marketing Operations
Gluten Free New Yorker who really wants to be one of the Real Housewives! Proud girl dad of two Disney loving Swifties, if you give my 3 year old 10 minutes and 13 seconds she can sing All Too Well (Taylor’s Version) for you. In the office, I am the dude in the hoodie.
